Restaurants & cafés

Take WhatsApp orders while the kitchen cooks.

Customers ask about the menu, prices and delivery on WhatsApp all day. Hader answers from your own menu in Arabic or English, builds the order, adds the delivery fee and passes it to your team as a real order.

Restaurants & cafés

What Hader does for restaurants

01

Answers menu questions

Dishes, prices, sizes and what's in them, answered from your own menu, with a photo when the customer wants to see a dish.

02

Builds full orders

It collects each item, the delivery address and phone number, confirms the total and creates an order your team sees on the orders page.

03

Gets delivery right

Delivery fees, free delivery above a set amount and a minimum order are applied by the system, never guessed.

04

Knows your hours

Opening hours and holiday closures are answered correctly, so nobody is told you are open on a day you are closed.

05

Explains your offers

Bundles, buy-one-get-one and percentage offers are explained to the customer and calculated by the system at checkout.

06

Brings customers back

Send a weekend offer or a new dish to customers who opted in, from your own WhatsApp number.

How it works

Taking orders on WhatsApp in three steps

01

Add your menu

Import your menu from a spreadsheet or your website, with prices and photos.

02

Set your delivery rules

Delivery fee, minimum order, free delivery above an amount, and your opening hours.

03

Let Hader take orders

Orders arrive on your orders page with the customer details, ready for the kitchen.

FAQ

Common questions

Can customers order through WhatsApp with Hader?

Yes. Hader takes the order in the chat, confirms the items, the total and the delivery details, and the order appears on your orders page with the customer's details.

Does it answer in Arabic?

Yes. It replies in Arabic or English, in the language the customer writes in, including Arabic typed in Latin letters.

How does it handle delivery fees?

You set the fee, a minimum order and free delivery above an amount. Hader applies them to every order automatically.

What if a customer has a complaint?

Hader hands the conversation to your team with the full history, and stops replying in that chat while your team handles it.

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