WhatsApp broadcasts

WhatsApp broadcasts that get real replies.

Message thousands of customers from your own WhatsApp Business number. Write a template once, personalise it with each customer's name, and see exactly how it lands before you send.

WhatsApp broadcasts

Everything a broadcast needs

01

Meta-approved templates

Write your templates in Hader and submit them to Meta for approval from the same screen. Approved templates can reach customers at any time.

02

Personalised for each customer

Each message carries the customer's own name and details, filled in automatically.

03

Choose your audience

Send to a saved segment of your contacts, to customers with a tag, or to a list you upload.

04

Opt-outs honoured automatically

Customers who reply STOP no longer receive broadcasts, without anyone doing it by hand.

05

Every message tracked

See how many messages were sent, delivered, read and failed, and who replied, as the campaign runs.

06

Replies land in your inbox

When a customer answers a broadcast, the reply arrives in your shared inbox, where Hader's AI agent or your team takes it from there.

How it works

Send your first broadcast in three steps

01

Write the template

Write the message, add the customer name, and submit it to Meta for approval.

02

Pick who gets it

Choose a segment, a tag or an uploaded list. Hader leaves out anyone who opted out.

03

Send and follow up

Send now or schedule it, follow the delivery live, and answer replies from one inbox.

FAQ

Common questions

What is a WhatsApp broadcast?

A message sent from your business's WhatsApp number to many customers at once, using a template approved by Meta. Each customer receives it as a normal one-to-one chat.

Why do broadcasts need approved templates?

WhatsApp only lets a business start a conversation, or write after 24 hours without a reply, using a template Meta has approved. Hader handles the submission for you.

How do customers stop receiving broadcasts?

They reply STOP. Hader marks them as opted out and leaves them out of every broadcast after that.

Is the broadcast sent from my own number?

Yes. Customers see it from your WhatsApp Business number, in the same chat as the rest of your conversation with them.

How much does a broadcast cost?

Meta charges per message, at a rate that depends on the country. Hader shows you the cost before you send, and messages that fail to deliver are refunded.

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