One inbox, every channel
WhatsApp, Instagram and Facebook Messenger conversations arrive in the same inbox, so nothing gets missed on a second phone.
Assign and hand over
Assign conversations to teammates, see who is handling each one, and pass a chat to a colleague in one step.
AI answers, people take over
Hader replies first. The moment someone on your team replies, the AI steps back from that chat until you hand it back.
A profile for every customer
Tags, order history, lifetime value and AI-written notes on what each customer likes and when they buy.
Tags and segments
Tag customers and group them into segments you can message later with a broadcast.
More than one number
Connect several WhatsApp numbers and see which number each conversation came in on.